This toolkit provides individuals and organizations with guidance, drawn from learning and experience, on how to use administrative and other data to inform program improvements. It collects concrete strategies and practitioner-tested tools designed to advance these efforts. These materials were developed in pilot projects with local Temporary Assistance for Needy Families (TANF) agencies as part of the TANF Data Collaborative (TDC).
This toolkit offers strategies and tools to help agencies build the culture and infrastructure needed to apply data analysis routinely, effectively, and accurately – referred to in this publication as “sustainable data use.”
Government agencies at all levels collect administrative data in the course of their day-to-day operations. While such information has been used to determine effectiveness through program evaluations for many years, program administrators view it increasingly as a valuable resource that can also be used to improve program performance. For example, administrative data from employment and public benefits programs such as Temporary Assistance for Needy Families (TANF) can offer insights into families’ unmet needs and ways to improve services.