Author: Kirsten Wyatt
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Talent + Hiring 
Building Digital Service Teams That Last
At the April 2024 in-person Chief Digital Service Officer (CDSO) convening, the DSN hosted a conversation about building teams that last and focused on three key steps – hiring, retaining talent, and upskilling.
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Management 
Leadership Lessons From Chief Digital Service Officers
An April 2024 Chief Digital Service Officers (CDSO) gathering included discussions about the realities of digital service leadership in government. These discussions are summarized in infographics offering valuable perspective to emerging digital service teams.
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Talent + Hiring 
“Collective Intelligence” Problem Solving Exercise Template
This exercise template includes detailed steps and prompts to encourages participants to collaboratively address challenges with peers.
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Talent + Hiring 
“What’s On Your Radar” Prioritization Exercise Template
The What’s On Your Radar exercise is an interactive, level-setting exercise designed to help individuals identify and prioritize their work.
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Management 
Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.