Author: Kathy Hochul
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Human-Centered Design Governor Hochul Announces Initiative to Improve Food Benefit Access for Women, Infants and Children
Governor Kathy Hochul announced a new client feedback initiative in partnership with Code for America to improve New York's WIC program by implementing live online chat to gather input from participants, streamline enrollment, and increase access to healthy food for eligible families.
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Management New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.