Author: Jennifer Wagner
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Webinar: Unwinding – Where Do We Go From Here?
This webinar addressed the near completion of the Medicaid continuous coverage unwinding, highlighting a net decrease of almost 10.6 million enrollees, including over 4 million children, and discussed next steps for state compliance, best practices, and outreach strategies to reconnect eligible individuals who lost coverage.
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What We Measure Matters: Enhanced Performance Metrics for SNAP and Medicaid Would Promote a More Human-Centered Delivery System
This report advocates for implementing human-centered performance metrics in SNAP and Medicaid to enhance service delivery and user experience.
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Building Human-Centered Benefits Renewal Processes with Client Equity in Mind
The Building Human-Centered Benefits Renewal Processes with Client Equity in Mind article by Code for America discusses the implementation of ex parte renewals in Minnesota's Medicaid program to streamline benefit renewals for aged, blind, and disabled populations, reducing administrative burdens and enhancing equity.
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Using Asset Verification Systems to Streamline Medicaid Determinations
This report examines how implementing Asset Verification Systems (AVS) can streamline Medicaid eligibility determinations for seniors and individuals with disabilities by automating the verification of applicants' financial assets.
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Time to Get It Right: State Actions Now Can Preserve Medicaid Coverage When Public Health Emergency Ends
This report outlines critical actions states should take to maintain Medicaid coverage as the COVID-19 Public Health Emergency (PHE) concludes, aiming to prevent widespread loss of health insurance among eligible individuals.
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Streamlining Medicaid Renewals Through the Ex Parte Process
The report discusses how state Medicaid agencies can enhance efficiency and maintain coverage for eligible individuals by implementing ex parte renewals, which automatically renew beneficiaries' coverage using existing data without requiring action from enrollees.
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States Can Reduce Medicaid’s Administrative Burdens to Advance Health and Racial Equity
The Center on Budget and Policy Priorities (CBPP) report discusses how reducing administrative burdens in Medicaid can enhance health outcomes and promote racial equity.
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Improving Users’ Experience With Online SNAP and Medicaid Systems
This report explores how state and local agencies can enhance customer service in health and human services by implementing technologies such as web-based tools, mobile applications, and call center innovations, aiming to streamline processes and improve client interactions.
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Improving Customer Service in Health and Human Services Through Technology
This report explores how state and local agencies can enhance customer service in health and human services by implementing technologies such as web-based tools, mobile applications, and call center innovations, aiming to streamline processes and improve client interactions.
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States Can Make Applications More Accessible During COVID-19 Crisis
This blog post discusses strategies that states can implement to make public assistance applications more accessible during the COVID-19 crisis, emphasizing the importance of flexibility in application processes to accommodate increased demand and social distancing measures.
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Removing Barriers to Access From Remote Identity Proofing
Improving online access to SNAP and Medicaid requires simplifying account creation, reducing password barriers, and enhancing user-centered design.