Think Big, Start Small: How Implementing Flexible Interviews Improves Benefit Delivery LA County and GetCalFresh made access to food assistance more equitable by offering a more flexible interview process. Code for America2021
Human-Centered Design What Happens When People Feel Ownership Over Their Benefits An interview with Wendy De La Rosa, assistant professor at the Wharton School at the University of Pennsylvania. De La Rosa discusses how the concept of “psychological ownership” can encourage people to take up benefits they are eligible for. Code for America2021
