Dana Chisnell describes work leading a team of researchers to interview people from across the US on their experiences applying for unemployment and other benefits during the pandemic.
Policymakers, lawmakers, and government leaders are increasingly exploring new ways to ensure that laws and policies are centered around people’s needs while improving how services are delivered to the public. To help policymakers interested in following these successful models, the Beeck Center for Social Impact + Innovation launched the User-Centered Policy Organization Assessment. Teams crafting policy inside and outside government can use the assessment to center their policy-making activities around those most impacted by their proposed programs and policy ideas.
The 33 stories in this collection are short, journalistic reports from interviews with living experts about the experiences of Americans trying to apply for unemployment and other benefits during the COVID-19 pandemic.
