Author: Cesar Paredes
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Human-Centered Design Overcoming Barriers: Helping Self-Employed Applicants Access Their Full CalFresh Benefit
People who are self-employed can receive a higher CalFresh benefit amount because of a 40% automatic deduction for expenses. Yet, many who would be considered self-employed for the purpose of CalFresh don’t think of themselves as self-employed. Code for America researched how to help CalFresh applicants correctly identify themselves as self-employed. This article describes their various experiments and efforts to help people understand their status as self-employed.