Author: Caitlin Docker
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Think Big, Start Small: How Implementing Flexible Interviews Improves Benefit Delivery
LA County and GetCalFresh made access to food assistance more equitable by offering a more flexible interview process.
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Digitizing Policy + Rules as Code Removing Barriers: Public Benefits and Voter Registration
The GetCalFresh team, the California Department of Social Services, and the California Secretary of State’s office worked together to create a simplified, accessible voter registration experience with clients. When people come to GetCalFresh.org, they are looking to apply for food assistance, so the state of California did not want voter registration to become an obstacle to the goal of getting food assistance. Thus, rather than directing clients to anther website, they offered to text clients a link to the CA Secretary of State’s voter website with directions on how to register.