Management
Management involves a set of practices and processes at an organizational level that establish the infrastructure for how governments design and implement public services.
Leadership empowered through design and digital skills.
On this page you will find resources that help support management practices and processes within your organization to further human-centered design in your government setting.
These resources will offer examples for ways of developing budgets, approaching change management, creating strategic plans, and developing reports. Management plays an important role in how and to what extent human-centered design practices are being used to design and deliver public services.
Subtopics
Explore our 4 management subtopics below.
Budget
Change Management
Reporting
Strategy
How to Get Started
We recommend these resources as a starting place to support management practices and processes in the delivery of government services.
The New Government Appointee Guidebook
In this guidebook we offer opportunities to better understand the challenges government appointees may face and new approaches in addressing them.
Crafting a Theory of Change for Digital Transformation in Government
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.
Insights Into Hiring for Digital Service Teams
A report examining hiring practices, challenges, and lessons learned of digital service teams.
Discover All of Our Management Resources
Below you can see the latest items and the most popular. Click View More to see all resources and examples.
