Data
Data is a powerful tool to leverage in improving government service delivery and resident experience.
Governance is key.
In recent years, data has been identified as an asset that should be leveraged to improve decision making. To achieve this, though, strong data governance is key, and roles like the chief data officer (CDO) are leading organizations to leverage their data effectively. Robust data governance, data sharing, and open data practices can not only improve government service delivery, but also government transparency and resident trust.
Establishing data governance and sharing programs can require legal agreements—including abiding by privacy laws—to ensure that data is used appropriately and securely, as well as technical infrastructure. However, careful planning can create wins for governments and residents.
On this page, you will find resources to unlock the benefits of data governance, examples from state and federal projects that deploy data sharing and open data, and inspiration to get started.
Subtopics
Explore our 3 data subtopics below.
Data Governance
Data Sharing
Open Data
How to Get Started
We recommend these resources as a starting place for using data in the delivery of government services.
A Quick Guide to Data Equity: CDO Insights Brief
Guide with insights from state Chief Data Officers on how to drive data equity initiatives.
Using Data to Advance Digital Skills: A State Playbook
To assist states in closing digital skill gaps and preparing for digital equity planning, this brief offers key questions and resources for state leaders to consider.
State Data Maturity Assessment
This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
Data for Public Benefits
Better Data Sharing for Benefits Delivery
This policy brief outlines how improved data sharing between federal agencies, state and local governments, and institutions can leverage existing data from other benefits programs to streamline eligibility processes and benefits uptake for the Affordable Connectivity Program (ACP) and other programs.
Data Sharing to Build Effective and Efficient Benefits Systems: A Playbook for State and Local Agencies
This playbook is designed to help government and other key sectors use data sharing to illuminate who is not accessing benefits, connect under-enrolled populations to vital assistance, and make the benefits system more efficient for agencies and participants alike. It is a step-by-step guide to conducting smooth and efficient data sharing projects that are permissible and secure.
Strengthening Analytics in Government Agencies: A Toolkit for Sustainable Data Use
This toolkit offers strategies and tools to help agencies build the culture and infrastructure needed to apply data analysis routinely, effectively, and accurately – referred to in this publication as “sustainable data use.” It covers a variety of subjects – from staffing and technology to collaboration and funding – that can impact the longevity of analytics work in the public sector.
Discover All of Our Data Resources
Below you can see the latest items and the most popular. Click View More to see all resources and examples.
