The Improving Service Delivery in EITC for New Yorkers initiative explores ways to enhance access to the Earned Income Tax Credit (EITC) through improved outreach, application processes, and service delivery.
The NYC Mayor's Office of Immigrant Affairs (MOIA) is dedicated to enhancing accessibility for individuals with limited English proficiency (LEP) and disabilities, ensuring equitable access to city services through comprehensive language assistance and digital inclusivity initiatives.
This overview journey map of street homeless outreach reflects the business process, and worker and client experience during the period January–April 2016 from initial observation, contact, case management, and placement in permanent housing. The map is displayed in eleven high-level sections, each with individual sub-level sections. Summaries and details for all the sections are presented in the subsequent pages. Each dot represents an individual or agency. Each cluster of dots represents a service interaction.
The NYC Benefits Screening API provides machine-readable calculations and criteria for benefits screening that power the ACCESS NYC screening questionnaire.
The New York State Office of Information Technology established guidelines for the acceptable and responsible use of Artificial Intelligence technologies by state entities.
New York State Office of Information Technology Services
NYC's official resource for teens and young adults, including: peer & professional support, family support, education, health care, housing, employment, and other resources to help young people thrive.
My File NYC is a document storage and sharing website that provides New York City residents a safe place to store and share vital documents when applying for City services.
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
The New York Experience – or “NYX” – aims to transform the customer experience across New York State agencies making our government work better for our people.
