Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search and filters
Search for the topic or resource you're looking for, or use the filters to narrow down results below.
Results
-
Enhanced Unemployment Insurance Benefits in the United States during COVID-19: Equity and Efficiency
This paper concludes that the substantial COVID-19 unemployment insurance expansion had limited disincentive effects on job searches, particularly among lower-income individuals, despite high wage replacement rates.
-
What does it take for a public interest technology project to succeed?
Successful public interest technology projects require active leadership engagement, robust organizational support, and well-defined project scopes.
-
Text to Connect: Planning a Text Message Program to Reduce SNAP Churn
This guide outlines how to scope and plan a text messaging program.
-
Benefits Data Trust Demo at the Cross-Sector Rules as Code Roundtable
In this video, Benefits Data Trust staff present their eligibility screening platform including their rules engine, API, and DMN rules notation.
-
Left Out: Policy Diffusion and the Exclusion of Black Workers from Unemployment Insurance
The exclusion of agricultural and domestic workers—predominantly African Americans—from the 1935 Social Security Act's unemployment insurance program is analyzed as a result of international policy diffusion rather than solely domestic racial politics.
-
Rules as Code Demo Day | Demo 4: Benefits Data Trust Benefits Launch | Daniel Singer & Preston Cabe
We continued Rules as Code Demo Day with Daniel Singer and Preston Cabe from Benefits Data Trust. Benefits Data Trust provides benefit outreach and application assistance services in seven states. Using Benefits Launch, their in-house interview and rules engine, they support two hundred contact center employees as they screen and apply thousands of clients each year. They also offer a self-service screener, Benefits Launch Express. Additionally, they offer an eligibility API to integrate with other services.
-
Collaborate with the TTS Public Benefits Studio
The Technology Transformation Service at GSA recently created a new Public Benefits Studio to focus on fostering a more cohesive, coordinated experience for the public, across programs.
-
Best Practices for Accessible Content
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
-
Removing Barriers: Public Benefits and Voter Registration
The GetCalFresh team, the California Department of Social Services, and the California Secretary of State’s office worked together to create a simplified, accessible voter registration experience with clients. When people come to GetCalFresh.org, they are looking to apply for food assistance, so the state of California did not want voter registration to become an obstacle to the goal of getting food assistance. Thus, rather than directing clients to anther website, they offered to text clients a link to the CA Secretary of State’s voter website with directions on how to register.
-
GOVChats: Georgia, Maryland, & Vermont AI Programs and Initiatives
Recording of GOVChats hosted by GTA's Digital Services Georgia, where speakers dive into the artificial intelligence (AI) programs and initiatives unfolding across the states of Georgia, Maryland, and Vermont.
-
FormFest 2024 Recap: Reducing Form Burden at the Federal Level
An event recap from one of FormFest 2024's breakout sessions featuring speakers from DHS and the White House.
-
Takeoff Velocity and Rocket Fuel: How to Continue Forward Momentum at BenCon 2024
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.