As a part of Benefit Data Trust (BDT)’s Medicaid Churn Learning Collaborative, BDT has created a memo describing strategies for states to collect current mailing addresses of Medicaid beneficiaries in advance of the Medicaid continuous coverage requirement — in effect under the federal public health emergency — unwinding.
U.S. Digital Response partnered with the Department of Labor to design a human-centered, low-code solution for efficient retroactive unemployment benefit determination.
The Assessing Your WIC Certification Practices guide by the Center on Budget and Policy Priorities (CBPP) provides state and local WIC agencies with a framework to evaluate and improve their certification and enrollment processes to enhance access and participation.
Article announcing five new projects by the Office of Management and Budget that will improve experiences the public has with the government during significant movements in their lives. These “life experience” projects are at the center of a new model for how the Federal Government should better design and deliver benefits, services, and programs to the American people during the moments in their lives that matter most.
This article examines how applying a Racial Equity Framework reveals systemic inequities in the Earned Income Tax Credit (EITC) program, offering insights into barriers faced by marginalized communities and potential solutions.
This bill provides support for the establishment of digital services in state, county, local, and tribal governments. Specifically, the bill directs the General Services Administration (GSA) to establish (1) a Digital Service Grant Program to provide grants to such governments to establish or support a digital service team, and (2) a Digital Service Planning Grant Program to provide grants to create a plan to establish a digital service team. The GSA must (1) report periodically to Congress and make publicly available on its website information regarding the grants, and (2) issue guidance to streamline the procurement of federal services and technology by states, local governments, and Indian tribes.
This webpage links to materials ASPE has prepared as it leads work on how federal agencies and programs can meaningfully and effectively engage people with lived experience.
Office of the Assistant Secretary for Planning and Evaluation (ASPE)
This paper describes the policy choices, business practices, and technology innovations that the State of New Jersey is employing to ensure that the right people get benefits — accurately and on time.
There is a key disconnect between policymakers’ intent and implementation of policies. A user-centric, iterative, and data-driven approach can result result in digital technology that provides much needed data and insights at a substantially lower cost.
Less than 10% of applications for VA health care are submitted digitally. This article describes how the U.S. Digital Service partnered with the Health Eligibility Center to change that, making it possible for anyone with an internet connection to apply anytime, anywhere, from any device.
This guide highlights best practices in benefits access, showcasing how Michigan, New York City, and San José improve accessibility through plain language, multilingual translation, resident co-creation, and technology tools.
