This playbook provides federal agencies with guidance on implementing AI in a way that is ethical, transparent, and aligned with public trust principles.
U.S. Department of Health and Human Services (HHS)
This report explores technologies that have the potential to significantly affect employment and job quality in the public sector, the factors that drive choices about which technologies are adopted and how they are implemented, how technology will change the experience of public sector work, and what kinds of interventions can protect against potential downsides of technology use in the public sector. The report categories technologies into five overlapping categories including manual task automation, process automation, automated decision-making systems, integrated data systems, and electronic monitoring.
This study examines public attitudes toward balancing equity and efficiency in algorithmic resource allocation, using online advertising for SNAP enrollment as a case study.
In early 2023, Wired magazine ran four pieces exploring the use of algorithms to identify fraud in public benefits and potential harms, deeply exploring cases from Europe.
In this interview, Code for America staff members share how client success, data science, and qualitative research teams work together to consider the responsible deployment of artificial intelligence (AI) in responding to clients who seek assistance with three products.
This report provides an overview of artificial intelligence (AI), key policy considerations, and federal government activities related to AI development and regulation.
NIST has created a voluntary AI risk management framework, in partnership with public and private sectors, to promote trustworthy AI development and usage.
National Institute of Standards and Technology (NIST)
In June 2022, Legal Aid of Arkansas won a significant victory in their ongoing work to compel Arkansas’ employment agency to disclose crucial details about how it uses automated decision-making systems to detect and adjudicate fraud.
Little is known about how agencies are currently using AI systems, and little attention has been devoted to how agencies acquire such tools or oversee their use.
The Center for Democracy and Technology's brief clarifies misconceptions about artificial intelligence (AI) in government services, emphasizing the need for precise definitions, awareness of AI's limitations, recognition of inherent biases, and acknowledgment of the significant resources required for effective implementation.
Automated decision systems (ADS) are increasingly used in government decision-making but lack clear definitions, oversight, and accountability mechanisms.
This post argues that for the types of large-scale, organized fraud attacks that many state benefits systems saw during the pandemic, solutions grounded in cybersecurity methods may be far more effective than creating or adopting automated systems.
