A blog post offering four distinct types of visualization maps that help digital project teams quickly build shared understanding and alignment when starting new work.
A strategy outlining a new, outcome-driven, slice-based approach to modernizing Medicaid Enterprise Systems, prioritizing experimentation, measurable outcomes, and cultural transformation over traditional large-scale system replacements.
This executive order establishes Operation Hire Hawaiʻi, a statewide initiative directing agencies to prioritize local hiring, expand apprenticeship and workforce development programs, and strengthen partnerships to build a more resilient, resident-based public workforce.
This paper examines the challenges U.S. state and local digital service teams face in retaining talent and offers strategies to improve retention and team stability.
This report shares the progress of the Biden-Harris Administration on health care access, prescription drug affordability, mental health, maternal health, and public health investments.
The “Start Small” approach encourages agencies to begin with targeted, manageable improvements in their WIC application process before expanding changes more broadly, fostering easier implementation and measurable early successes.
Guidance outlining how Australian government agencies can train staff on artificial intelligence, covering key concepts, responsible use, and alignment with national AI ethics and policy frameworks.
The Digital Service Network worked closely with stakeholders from the Texas Education Academy (TEA) to develop resources for a structured approach in helping identify and better understand core challenges in government digital delivery.
The Digital Service Network (DSN) recently sat down with the Maryland Family and Medical Leave Insurance (FAMLI) team to learn more about an exciting role they’re hiring for.
