Guidance from Washington Technology Solutions (WaTech) outlining the state’s framework for responsibly procuring, deploying, and monitoring generative AI technologies across government agencies.
This guide introduces federal teams to the philosophy, principles, and practical methods of Agile development—emphasizing adaptability, collaboration, and continuous learning over rigid planning.
A set of contract-ready principles and requirements that define how vendors must deliver user-centered, accessible, and data-informed digital services.
This resource provides guidance and best practices for the weekly or bi-weekly certification process that claimants must complete to maintain eligibility for unemployment insurance (UI) benefits.
Making your service more inclusive means designing government services so that everyone who needs to use them can do so with as few barriers as possible, by understanding legal duties, identifying and removing exclusion points, and considering a wide range of user needs throughout the design process.
The Community Bill of Rights outlines principles and expectations for institutions to center community voices, share power, and build equitable partnerships with communities affected by systemic harm.
Best practices for procuring and developing accessible tools that utilize artificial intelligence (AI) and how to ensure that they are in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.
The Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS)
This resource provides practical guidance on the core principles of digital accessibility, helping teams create digital content and services that are more usable and inclusive for people with disabilities.
The Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS)
This field guide provides practical guidance for conducting usability testing on ballots to identify design issues and ensure voters can successfully cast their votes as intended.
