A case study documenting how a modular API layer was built to support a state-level paid family and medical leave program, improving interoperability, scalability, and user experience.
Outlines recommendations from the U.S. House of Representatives for the responsible adoption, governance, and oversight of artificial intelligence technologies across state agencies.
Bipartisan House Task Force on Artificial Intelligence
This page reports on key metrics assessing how well federal websites are performing against standards for accessibility, mobile usability, search, feedback, design consistency, analytics, and security.
This blog describes how 18F adopted a new illustration library (“18F Folks”) based on Open Peeps, to better represent diversity, context, and human experiences in their visual communications.
This blog post describes how the NYC Service Design Studio engaged residents in the development of the Community Compensation Fund, highlighting lessons on trust-building, equitable collaboration, and inclusive community decision-making.
