This playbook provides government-wide guidance for planning, procuring, and managing digital, data, and technology (DDaT) projects with a focus on innovation, agile delivery, cybersecurity, sustainability, and commercial best practices.
The article examines the impact of digital interfaces on welfare state administration, focusing on the UK's Universal Credit system and the design elements that shape user interactions and behavior in an "interface first" bureaucracy.
This is a government catalog of reusable digital service components, templates, and patterns designed to help public sector teams build services more efficiently and consistently.
The Public Design Evidence Review examines how design practices can improve public policies and services across the UK, exploring what good “public design” looks like, how it’s being used, and what enables or inhibits its impact.
A web-based platform that provides design principles, accessible UI components, and guidance to help teams across the UK government create consistent, user-centered digital services.
This hub introduces the UK government's Algorithmic Transparency Recording Standard (ATRS), a structured framework for public sector bodies to disclose how they use algorithmic tools in decision-making.
These guidelines provide UK government organizations with best practices for responsibly and effectively procuring artificial intelligence (AI) systems.
The Technology Code of Practice is a set of government guidelines for designing, building, and buying digital services and technology to ensure they are efficient, accessible, and cost-effective in the UK.
This review evaluates the UK public sector's use of digital technology, identifying successes and systemic challenges, and proposes reforms to enhance service delivery.
The paper hopes to stimulate discussions towards an ethical protocol for better practice in BI experiments and provide a useful resource to those working on, or interested in, BI research.