Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search for the topic or resource you're looking for, or use the filters to narrow down results below.
-
AI-Powered Rules as Code: Experiments with Public Benefits Policy
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
-
AI-Powered Rules as Code: Experiments with Public Benefits Policy: Summary + Key Takeaways
This is the summary version of a report that documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
-
FormFest 2024 Recap: All Things Artificial Intelligence
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the Canadian Digital Service and the National Head Start Association.
-
How to determine whether AI is an appropriate solution for public sector challenges
This toolkit provides a checklist of items to help determine whether AI-powered tools are appropriate for specific use cases in the public sector.
-
Generating Opportunity: The Risks and Rewards of Generative AI in State Government
This publication seeks to answer one of the most common questions that CIOs ask: “What are other states doing with generative AI and what is the role of the state CIO?”
-
Prioritizing Access and Safety Q&A on Service Design in Digital Identity
The Digital Benefit Network's Digital Identity Community of Practice held a session to hear considerations from civil rights technologists and human-centered design practitioners on ways to ensure program security while simultaneously promoting equity, enabling accessibility, and minimizing bias.
-
InnovateUS AI Workshop Archive
A comprehensive series of workshops and courses designed to equip public sector professionals with the knowledge and skills to responsibly integrate AI technologies into government operations.
-
AI and Benefits: When Tech Becomes Policy
This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
-
Complexity, errors, and administrative burdens
Errors in administrative processes are costly and burdensome for clients but are understudied. Using U.S. Unemployment Insurance data, this study finds that while automation improves accuracy in simpler programs, it can increase errors in more complex ones.
-
InnovateUS What Works: Fast Field Scanning with AI Course
This course is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems.
-
Artificial Intelligence and Worker Well-Being: Principles and Best Practices for Developers and Employers
These principles and best practices for AI developers and employers to center the well-being of workers in the development and deployment of AI in the workplace and to value workers as the essential resources they are.
-
Artificial Intelligence and Worker Well-Being: Principles and Best Practices for Developers and Employers
These principles and best practices for AI developers and employers to center the well-being of workers in the development and deployment of AI in the workplace and to value workers as the essential resources they are.