In December 2024, the Digital Benefits Network released an updated open dataset on authentication and identity proofing requirements across various public benefits applications to highlight best practices and areas for improvement in identity management.
The Digital Service Network (DSN) spoke with three staff members from the New York State Executive Chamber—Gabe Paley, Tonya Webster, and, Luke Charde to learn more about the state's efforts to improve residents’ experiences accessing government programs.
The New York State WIC program website provides access to nutritious foods, nutrition education, breastfeeding/chestfeeding support, and referrals to eligible pregnant, breastfeeding, and postpartum individuals, infants, and children up to age five.
Governor Kathy Hochul announced a new client feedback initiative in partnership with Code for America to improve New York's WIC program by implementing live online chat to gather input from participants, streamline enrollment, and increase access to healthy food for eligible families.
This report celebrates 50 years of improving maternal and child health in the U.S. through WIC and offers advancements, challenges, and solutions for the future.
This Urban Institute report examines how public investments in children's health, education, and welfare yield significant short- and long-term benefits for both individuals and society.
This Urban Institute report identifies strategies to improve young people’s access to public benefits through targeted outreach, benefit navigation, cross-organizational partnerships, and streamlined eligibility processes.
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
The Atlanta Fed’s CLIFF tools provide greater transparency to workers about potential public assistance losses when their earnings increase. We find three broad themes in organization-level implementation of the CLIFF tools: identifying the tar- get population of users; integrating the tool into existing operations; and integrating the tool into coaching sessions.