Policy A Playbook for Improving Unemployment Insurance Delivery This playbook offers a comprehensive guide to enhancing unemployment benefits systems, focusing on claimant-centric approaches, equitable access, and actionable steps for state agencies. New America2021
Management Visions for the Future at BenCon 2024 Leaders share their aspirations for excellence in digital benefits delivery and their reflections on BenCon and the work ahead. Beeck Center for Social Impact + Innovation2024
Human-Centered Design Around the Form This fast paced panel will recap highlights from FormFest 2025, including key takeaways, choice quotes, and memorable moments. Beeck Center for Social Impact + Innovation2025
